FAQ

What materials is the cat tree made from?

Our luxury cat tree features a solid natural wood frame with wood wax oil coating to prevent cracking, handwoven faux natural rattan baskets that are scratch-resistant and mildew-proof, Natural kraft paper rope for scratching, and dual-sided cushions with interchangeable fleece and suede velvet covers. Each cat tree you can find details in their description and feature.

Is the cat tree suitable for multiple cats?

Yes! Our multi-tier and bloom series design is specifically engineered for multi-cat households. With two spacious hand-woven nests, a mid-level platform, and an enclosed timber base hideaway, multiple cats can comfortably rest, play, and claim their own territory.

How stable is the cat tree? Will it tip over?

Absolutely stable. The cat tree features 17mm extra-thick reinforced boards and a solid wood construction that provides maximum stability. The wide base ensures it won't tip over, even during active play and jumping.

Which areas in Australia do you currently deliver to?

We currently deliver within Western Australia and Perth Metro only. Delivery to other states and territories across Australia is not yet available. Once we expand our delivery coverage, subscribers will be the first to know — so make sure you're signed up!

If you're based in Sydney, Melbourne, Brisbane, Adelaide, or Canberra and would like to enquire about a delivery arrangement, please feel free to contact us directly — we're happy to discuss options on a case-by-case basis.

Is the rattan material safe for cats?

Absolutely. Our faux natural rattan material is non-toxic, scratch-resistant, and mildew-proof. It's specifically chosen for its durability and safety, making it perfect for cats who love to scratch and play.

Where are your products manufactured?

Our products are thoughtfully manufactured by carefully selected partners who share our commitment to quality craftsmanship and sustainable materials. Each piece undergoes rigorous quality control to ensure it meets our high standards for durability, safety, and design excellence. We prioritize ethical manufacturing practices and work closely with our partners to deliver premium cat furniture that's built to last.

Can I return the cat tree if my cat doesn't like it?

Yes, we offer a 14 day return policy. If your cat doesn't take to the tree or you're not satisfied, you can return it within 14 days of delivery. Please see our Returns · Warranty page for full details.